Please use the type c connect both screen and your computer (Windows/MAC both ok), after your computer showed the screen disk, than, please move your right video format(Horizental with 16:9, Vertical with 9:16) into VIDEO file, picture into PIC file, Note: Not Support 1:1 format(picture and video)
People love our product!
Rated 4.9/5 by 5,000+ Happy Customers
Alex M.
Verified Purchase
OMG, Story Frame is lit! Got my new gadget in just 2 days. It's fire 🔥 and works perfectly. Customer support was super helpful too. Will def shop again! 😍
Jamie L.
Verified Purchase
I was skeptical at first, but Story Frame exceeded my expectations. The product quality is top-notch, and the shipping was incredibly fast. I ordered a digital photo frame, and it arrived within two days. The setup was straightforward. What impressed me the most was the customer service. I had a few questions about compatibility, and their team was quick to respond and very knowledgeable. They even followed up to ensure everything was working correctly. It's rare to find such dedication to customer satisfaction these days. I'll definitely be a returning customer and recommend Story Frame.
Sam K.
Verified Purchase
Luv it! The best digital photo frame!
Taylor R.
Verified Purchase
Story Frame has the coolest frame. I'm obsessed with my new product. It's so easy to use and the quality is amazing. Highly recommend! 🚁
Jordan P.
Verified Purchase
Fast shipping, great products, and awesome customer service. What more could you ask for? Story Frame is my go-to for tech! 🙌
Chris T.
Verified Purchase
The Story Frame is unmatched. I found exactly what I needed. The price is competitive, and the quality is excellent. I'll be back for sure.
Morgan S.
Verified Purchase
Story Frame is a game-changer for tech lovers. The product is innovative, and the service is top-notch. I'm a fan! 😎
Casey W.
Verified Purchase
Great experience shopping at Story Frame. The website is easy to navigate, and the checkout process was smooth. My order arrived on time and in perfect condition.
Drew B.
Verified Purchase
Story Frame rocks! Got my new frame and it's awesome. The quality is next level.
Pat A.
Verified Purchase
The best store I've ever shopped at. Fast delivery and amazing product. Highly recommend Story Frame!
Riley J.
Verified Purchase
The product is reliable, and the customer service is excellent. I'm impressed.
Alexis G.
Verified Purchase
Super happy with my purchase from Story Frame. The product works perfectly, and the shipping was fast.
Jordan F.
Verified Purchase
Story Frame is my new favorite brand. The product is high quality, and the customer support is fantastic. They really care about their customers.
Taylor H.
Verified Purchase
Love it! Story Frame has the best digital photo frame. Can't wait to shop again! 😍
Cameron D.
Verified Purchase
Story Frame is the real deal. Great product, fast shipping, and excellent customer service. What more could you want? 👍
FAQ
How to upload video and picture?
How to upload video and picture?
How long will the video be?
How long will the video be?
Our screen built in speaker, with internal 4GB memory for client to put their videos. So your video no more than 800MB will be ok to upload. And it will play in loop about 2-3hours after fully charged.
About return
About return
If model with quality problems or something that you think you can't solve, please contact our customer support , we will try our best to help you. If for return, we will advise on that too.